My AARP CHromebook Log In

What to do if you are unable to sign in

If you cannot sign in to a Chromebook, first check the exact spelling of the username and

passwords. Note that passwords are case sensitive. Most of the trouble with sign-ins are due

to incorrect or misspelled passwords.

If after checking the spelling of your username and password, you still cannot sign in to the

Chromebook, do not submit a support ticket on the volunteer portal. Instead, first ask your

Local Coordinator (LC) for assistance. If he or she can’t resolve the issue, contact your site Tech Support person. If your Tech Support can’t resolve the issue, they will escalate the problem to the state Technology Specialist (TCS) for assistance. Only after the TCS has been contacted should a support ticket be submitted via the AARP Tax-Aide Foundation volunteer portal.

Reference https://drive.google.com/file/d/1ibWVzzmjY7YvJvUR4t2JwGp0fpiRfcXo/view