My AARP CHromebook Log In
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If you cannot sign in to a Chromebook, first check the exact spelling of the username and
passwords. Note that passwords are case sensitive. Most of the trouble with sign-ins are due
to incorrect or misspelled passwords.
If after checking the spelling of your username and password, you still cannot sign in to the
Chromebook, do not submit a support ticket on the volunteer portal. Instead, first ask your
Local Coordinator (LC) for assistance. If he or she can’t resolve the issue, contact your site Tech Support person. If your Tech Support can’t resolve the issue, they will escalate the problem to the state Technology Specialist (TCS) for assistance. Only after the TCS has been contacted should a support ticket be submitted via the AARP Tax-Aide Foundation volunteer portal.
Reference https://drive.google.com/file/d/1ibWVzzmjY7YvJvUR4t2JwGp0fpiRfcXo/view